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Start fixing your online reputation
and directory listings Today

Online Reputation Repair

Review Advantage is an easy to use Software that let's you increase the amount of positive reviews your business gets while decreasing the amount of negative ones. In just minutes, you'll be able to start getting reviews from your most satisfied, past customers. Review Advantage turns satisfied customers into your most effective marketing resource.

No commitment.
No set up fees.
Cancel any time.
Power Listings Logo

Listings Information Repair

With PowerListings we fix, enhance or create listings for your business across 60+ global partners, including Apple Maps, Bing, Facebook, Foursquare, Yahoo and Yelp. Your listings will be enhanced with things like video, images, maps, business hours and more, transforming them from a tool of basic discovery to a distinct marketing channel.

No commitment.
No set up fees.
Cancel any time.
Review Advantage and Power Listings Logos

Full Repair Bundle

Both a stellar online reputation as well as business listings that are accurate and consistent are the keys to being found on the search engines these days. We’ve bundled our Digital Presence and Online Reputation solutions saving you money. Get instant access to both Review Advantage and PowerListings for just $174/mo. and save $288 a year.

No commitment.
No set up fees.
Cancel any time.
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Review Advantage Logo
Generate tons reviews on these sites
Get more and better online reviews

"We can't go there, that place has bad reviews." If that sounds familiar it's because more and more people are relying on online reviews when choosing a business.

If you're not getting the most stellar online reviews, you're not alone. It makes sense when you think about it this way: For every bad experience a customer has they will tell ten people about it but for every good experience they'll only tell one.

That's the natural tendency that all businesses are working against in their efforts to maintain a positive online reputation. Overcoming that tendency is exactly why we created Review Advantage.

How it works:

Step 1. Enter your customer

Look inside the Review Advantage Software

Simply enter some basic information about your customer or upload a CSV list of multiple customers at once. Take a break. You're done. The system handles the rest from here.

  • Only the customer's name and email is required
  • Enter customers one by one or do a bulk upload

Step 2. The customer is asked for feedback

Look inside the Review Advantage Software

The system automatically sends an email to your customer asking them for feedback regarding their recent experience.

  • Email is sent on your company's behalf
  • Customize the message's content
  • Set the frequency of follow up emails

Step 3. Customer gives feedback

Look inside the Review Advantage Software

The customer is directed to a mobile-friendly, easy to use form to leave a star rating and review.

  • Brand this page with your logo
  • Form is simple and easy to use
  • Customers can access from their phone
  • You're notified after the feedback is posted

Step 4. If feedback is positive...

Look inside the Review Advantage Software

The customer is intelligently routed to a page which includes links to the review sites that you've chosen so they can easily spread the word about their positive experience.

  • Include any rating or review site you want
  • Customize the message shown on this page
  • Rotate sites to spread reviews across the web
  • Positive reviews are automatically shared on your website

Step 5. If feedback is negative...

Look inside the Review Advantage Software

The customer is taken to a different page where they can vent about their experience preventing a poor review from being posted online and affording you the opportunity to address it promptly.

  • Negative feedback is sent only to you
  • Customer feels like their grievance is heard
  • Receive instant notification giving you chance to remedy the problem
  • Customize the message shown on this page

Step 6. Monitor your online reputation closely

Look inside the Review Advantage Software

See average feedback ratings at a glance as well as other key metrics and link a customer's feedback to a specific employee to monitor the quality of their service and hold them to account.

  • See average feedback and online ratings
  • Get notifications every time you're reviewed on the major sites
  • Download all customer and review data

And a lot more

We built in a ton of powerful features that we couldn't fit into this list. Here's a short video that talks about some of them.

So, here's a recap of what you get:

  • Automated Email Process Enter customers one by one or bulk upload a CSV list and the system will reach out to your them, requesting feedback and sending them follow up emails and guiding them through the feedback process. All you need is some basic customer info (Name and Email).
  • Choose To Which Review Sites Customers Can Post Based on your settings, customers that are flagged as leaving positive feedback for your business are sent a follow up sequence to encourage sharing their feedback the online review sites that you choose.
  • Share Reviews Automatically on Social Media Share reviews on sites like Facebook, Twitter, and Google+ manually or set automatic sharing of your positive reviews. Attention-grabbing image of the review is posted and you can customize the colors used in the image to match your brand. Optionally, you may repress a specific review from being posted to your social media streams.
  • "Kiosk Mode" Kiosk Mode allows you to request feedback from your customer on-site. This is ideal for restaurants, medical offices, handyman and any other business that works and interacts with their customer in person.
  • Include Your Logo and Custom Graphics You'll be able to include your logo, custom graphics and key company information on the emails that your customers receive as well as the feedback collection pages.
  • Customize all Communications Edit the text that's included on all system emails as well as the feedback collection pages. Want to show a discount coupon to users that give a negative review? No problem, just edit the template for the page that users are shown when they provide negative feedback.
  • Receive Alerts Via Text Message On the go? You can optionally receive text message alert whenever positive or negative feedback is received.
  • Discreetly Assign Feedback to an Employee or Department Our unique system allows you to assign feedback to a specific department or employee without customer knowledge, allowing unbiased evaluation of service strengths and weaknesses.
  • Decrease Your Negative Reviews When a customer provides negative feedback, their comments are sent privately to you. This gives you the opportunity to address their concerns and, possibly retain their future business. In addition, customers are allowed to vent about their experience by submitting their comments which greatly decreases the likelihood that they will go on to post a negative review on the major review websites like Yelp.
  • Send Follow up Emails Optionally, you can choose to have the system send follow up emails to customers who don't provide initial feedback. This is a great way to increase your conversion rates.
  • Embed Latest Positive Reviews on Your Website You'll be provided with embedable code that you can include on your website that will showcase your latest, positive reviews.
  • Micro Site for Your Business You can never have too many web properties. You will receive a custom, micro site to help spread the word about your business which not only shares your online ratings and reviews, but also includes the powerful feedback customers have left for you that may not have shown up on external rating and review sites as well as a button to collect new reviews easily.
  • White Label Video Include a professionally written and recorded video message on both positive and negative review pages. Videos are performed by professional actors and you can choose between a male or a female. Prefer to use your own video? Embed a video that's specifically branded to your company with a message that is tailored to your customers.
  • Actively Monitor Top Review Sites Integrate with the major rating and review sites like Yelp, Google+ , Yahoo, and CitySearch to pull in reviews that have been posted about your business and be alerted whenever a new review is posted.
  • Receive Automated Reports Receive monthly and/or weekly reports about the health of your online reputation with information such as Average Amount of Reviews Over Time, "Sentiment Report", Employee/Department Reports and more.
  • Easily Link to the Original Review Click on a review in your dashboard to be taken to its page on the site where it originated so you can quickly reply or comment on it quickly.
  • Access Key Reputation Metrics At-a-Glance Stay on top of what's being said about your business right from your dashboard. You'll have access to vital stats such as your average customer rating, the rate at which your feedback request emails are being opened and clicked, easy access to latest "Recent Happy" and "Recent Unhappy" customers and lots more.
  • View Average Ratings Over Time See exactly how many reviews you have received and the average rating over time for the past 7 days, 30 days or define a custom period of time.
  • Break Down Your Customers by Sentiment The Sentiment Report breaks down the amount of good, bad and neutral ratings you've received allowing you to see trends and address problem tendencies early.
  • Access Average Rating By Employee/Department The Employee / Department Report lets you see the average rating by employee/department allowing you to hold staff accountable for the poor customer service and reward them when their performance is good. You can also easily see the amount of feedback each employee/department has received.
  • Who's been visiting your micro-site? You'll have access to traffic reports of the amount of visitors your micro-site has received during the past month.
  • Manage All Your Contacts Import customers one a time or do a bulk upload via a CSV file. Export a list of customers including their review data and search, manage, and segment existing customers based on their ratings.
  • Send Bulk Emails Want to send a discount coupon via email only to customers who gave you a negative review last month? No problem.
  • Access Training Videos Access a long list of videos that walk you through all aspects of the software. As new features are released, we're always adding new videos.
  • Works on Desktop, Tablet & Mobile Phones Our platform is mobile responsive and works on any web browser enabled device. You will be able to access your tools and your customers will be able to submit their feedback from any mobile device or desktop.
  • Simple to Understand System Your focus should be on your customers and your business, not trying to learn how to use a program. Our process was created with a simple to use and easy interface, ensuring that you establish your positive online reputation quickly and easily.
  • Friendly and Helpful Support Staff Not sure how to accomplish something or have any questions at all? Call or email us anytime during business hours and receive friendly and prompt assistance. Also, when you sign up you are assigned a Dedicated Account Manager who will be in touch and help you at every step along the way.

But don't take our word for it...
See what our customers are saying.

"Review Advantage is a site that will make any business owners’s day. There’s no better way to outplay your competitors."
Image of ReviewerSean
"We’ve increased our positive TripAdvisor reviews, outsmarting the competition and at the same time we’ve been able to control and resolve guests issues preventing them from damaging our online reputation."
Image of ReviewerLoisse
"Review Advantage is great for business owners who are serious about their reputation and want to build it quickly and consistently.”
Image of ReviewerJennifer

Get Started Now!

Get listed on these key apps and directories
Get listed on these online directories

We fix, enhance or create listings for your business across 60+ global partners. Your listings will be enhanced with things like video, images, maps, business hours and more, transforming them from a tool of basic discovery to a distinct marketing channel. Plus, our unique agreement with these publishers means that your business information will not be vulnerable to being changed by anyone but you moving forward.

Imagine doing a search for your business on Google and having it appear dozens of times on sites like Yelp, Facebook, SuperPages, and others. Better yet, check out this screenshot of a search we did for our business on Google. We've listed ourselves on all the sites in the PowerListings network for the same reasons that we think you should and the results are dramatic. (Notice all sources where we are featured)

Graphbyte Marketing on Google

So, here's a recap of how it all works and what you get:

  • We publish your business listing across 100+ global partners that together reach over 220 million users.
  • Our unique agreement with these publishers allows us to "lock in" your businesses' information. Once published, your data will not be able to be edited by these sites or their visitors. Learn more about why this matters.
  • Our agreement with these publishers also allows us to include a "Featured Message" link on your listing which lets you highlight special offers, drive reservations or form fills, and more. See an example Featured Message.
  • Your listings will be enhanced with attention-grabbing features such as maps, videos, photos, your business' logo and more. Compare a basic listing with an enhanced one.
  • We publish your business on the five major US aggregators that are the primary sources of data for all major search engines: Infogroup, Neustar / Localeze, Acxiom, Foursquare, and Factual. *
  • We find and suppress duplicate listings of your business so consumers never see incorrect or incomplete address or contact information.
  • You'll receive monthly reports * that allow you to easily and quickly assess the effectiveness of your published listings over time. These reports include metrics for the following key performance indicators:
    • Average Score - This metric provides a high-level view of how accurate and consistent your listings appear online.
    • Listing Reach - See how far our data aggregator partners have spread your listings across the local search ecosystem.
    • Accuracy - Monitor your listing accuracy on each of the four primary aggregators and the most popular directories.
  • You'll be assigned a dedicated account manager that will be in charge of your account and will make unlimited updates across all your listings whenever you need as well as scheduled monthly updates that keep your listings fresh in the eyes of search engines.

* Getting listed on the five major US aggregators and our monthly reports feature both require a 2 month commitment.

But don't take our word for it...
See what our customers are saying.

“It only took seconds to see how my business appeared everywhere online.”
Image of ReviewerCarl
"There is no better way to outplay your competitors."
Image of ReviewerDavid
"This is great for business owners who are serious about their online listings and reputation."
Image of ReviewerSean

Get Started Now!